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Certificate III in Business (BSB30120)

Original price was: $2,250.00.Current price is: $799.00.

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  • Work in entry-level roles such as Administrative Assistant, Receptionist, Customer Service Representative, or Data Entry Operator.
  • Take on support positions like Clerical Officer, Records Clerk, or Sales Support Officer across different industries.
  • Build the practical skills needed to contribute effectively in an office, customer service, or business services environment.
  • Use your qualification as a pathway to further study (e.g., Certificate IV in Business or Certificate IV in Leadership and Management) and progress towards higher-level career opportunities.
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Description

Certificate III in Business (BSB30120) (Release 2)

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Course Overview

Gain a strong foundation in the world of business with our Certificate III in Business (BSB30120) (Release 2). Aligned with the national standard, this program is designed to provide individuals with the practical skills and knowledge needed to perform a broad range of business services roles across multiple industries. Build confidence in essential workplace practices and develop the capabilities employers are looking for in today’s competitive environment.

Through this comprehensive course, participants will explore key areas such as communication, teamwork, workplace technology, customer engagement, and compliance with workplace health and safety. Learn how to contribute effectively to organisational operations, deliver quality service, and apply problem-solving skills in routine and unpredictable situations.

Assessment is focused on real-world application, enabling you to put theory into practice and demonstrate workplace-ready skills. Upon successful completion, graduates will attain the nationally recognised Certificate III in Business (BSB30120), opening doors to career opportunities in administration, customer service, office support, and a wide variety of entry-level business roles.

Units of Competency

Core Units

  • BSBCRT311 Apply critical thinking skills in a team environment
  • BSBPEF201 Support personal wellbeing in the workplace
  • BSBSUS211 Participate in sustainable work practices
  • BSBTWK301 Use inclusive work practices
  • BSBWHS311 Assist with maintaining workplace safety
  • BSBXCM301 Engage in workplace communication

Elective Units

  • BSBTEC301 Design and produce business documents
  • BSBTEC302 Design and produce spreadsheets
  • BSBTEC404 Use digital technologies to collaborate in a work environment
  • BSBPEF301 Organise personal work priorities
  • BSBSTR301 Contribute to continuous improvement
  • BSBLDR301 Support effective workplace relationships
  • BSBOPS304 Deliver and monitor a service to customers

Entry Requirements

While there are no formal prerequisites for this course, to ensure you get the most out of your learning experience with us, the following requirements must be met:

  1. You must be 18 years of age or older at the time of enrolment and must have sufficient English language skills to complete the course.
  2. You should possess basic technological literacy and have access to the Microsoft Office suite or an equivalent software package.

Course Duration

Students will have a maximum of twelve (12) months to complete the course. This course is completed online, at your own pace.

The course start date is taken as the date students receive the course material. If students do not complete the course within the twelve (12) month timeframe, the enrolment will be cancelled. Students may apply for an extension for an additional cost. Please refer to the Student Handbook for details on requesting extensions.

Nationally Recognised Training

We are nationally accredited by the Australian Skills Quality Authority (ASQA), the national vocational education and training regulator. This means that you are ensured that you will receive a high-quality standard of training in accordance with the Australian Qualifications Framework. Our courses are nationally recognised, ensuring that your qualification is valued and respected across Australia.

Support

Throughout the course, students have access to a range of support services including email assistance, one-on-one online sessions with trainers, and tailored adjustments where required to support individual learning needs and assessment requirements.

Credit Transfer/RPL

Students are entitled to apply for Credit Transfer for units they have already successfully completed, or Recognition of Prior Learning (RPL) if they can demonstrate relevant skills and experience, ensuring prior achievements are acknowledged and reducing duplication of learning. For more information about Credit Transfer or RPL, please contact us directly and our team will be happy to guide you through the process.

Career outcomes

Graduates of the Certificate III in Business (BSB30120) gain essential skills that prepare them for a variety of entry-level and support roles across the business sector. This qualification provides a solid foundation in administration, communication, customer service, and workplace technology, opening doors to career opportunities in different industries.

Potential career paths include:

  • Administrative Assistant: Provide day-to-day office support, handle correspondence, and maintain records.
  • Receptionist: Be the first point of contact for clients and visitors, managing enquiries and scheduling appointments.
  • Customer Service Representative: Support customers with queries, orders, and service needs across different platforms.
  • Data Entry Operator: Accurately enter, update, and maintain information within business systems.
  • Clerical Officer: Perform a variety of clerical tasks including filing, document preparation, and office organisation.
  • Office Assistant: Assist with general administrative functions, contributing to efficient workplace operations.
  • Junior Personal Assistant: Support executives or managers with diary management, communications, and administrative tasks.
  • Records Clerk: Maintain and manage business records, ensuring compliance and accessibility.
  • Sales Support Officer: Provide administrative and operational support to sales teams.
  • Program/Project Support Officer: Assist with routine project or program tasks such as scheduling, documentation, and reporting.

It’s important to note that some career outcomes may depend on the elective units chosen within the course. However, the Certificate III in Business (BSB30120) equips graduates with transferable skills that form the building blocks for further study or progression into higher-level business qualifications.

International/Overseas Students

Those possessing Subclass 500 visas, or any visas that expire on or before the anticipated course completion date, are not eligible to enrol with AUSCBT.

If any individual with a Subclass 500 visa or a visa that has a conflicting expiration date attempts to register, the enrolment will be cancelled and an administration fee of 25% will be charged to any student attempting to enrol.

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